Last Updated: 03-09-2018 

Theandymanexperts.com offers various services to help its users/home owners find, coordinate, and maintain quality handyman services. Theandymanexperts.com 's Privacy Policy ("Privacy Policy") is designed to provide a clear understanding of the information we collect and how we use it to provide our services and give users/homeowners a better experience. It applies to any users of Thehandymanexperts.com and any US affiliated, mobile applications and mobile websites operated by Thehandymanexperts.com (the "Site"), including those who are seeking to find a service provider through Theandymanexperts.com ("Employers") as well as those who are looking to promote their services through Thehandymanexperts.com ("Handyman Services or any other individual"), and any users of any of the various services that Thehandymanexperts.com provides through the Site or any other channels, including over the telephone ("Services"). For purposes of this Agreement, the terms "Thehandymanexperts.com," "we," "us," and "our" refer to Thehandymanexperts.com, LLC. "You" refers to you, as a visitor or user or the Site or the Services. Please note that our subsidiaries have separate privacy policies. In addition, this Privacy Policy does not apply to third party entities that may use the Thehandymanexperts.com Site or Services. Such entities' use of the Thehandymanexperts.com Site and Services are subject to separate terms that they agreed when they use Thehandymanexperts.com.

By using the Site and/or the Services, you consent to our collection, storage, use and disclosure of your personal information and other information as described in this Privacy Policy. Please note we do notshare costumers information with thirds parties or marketing agencies. 

Billing and Payment Policy

Thehandymanexperts.com service requesters are obligated to pay for the services.Thehandymanexperts.com Requesters will pay the full amount of the service requested. Once you book a service over the phone or online then the requesters will pay for all purchases and payments for reimbursement costs, fees or expenses associated with a Service, Thehandymanexperts.com will charge your credit card according to the amount agreed upon between you and Thehandymanexperts.com for the use of the services, and you hereby authorize us to charge your credit card for such amounts. Thehandymanexperts.com retains the right, in its sole discretion, to place a hold on any payment for a completed Service transaction.  

Thehandymanexperts.com affiliated will charge the total amount for the service requested. If you requested a service, the affiliated of The Handyman Experts LLC will charge the total amount for the service requested. Thehandymanexperts.com may use third parties party services to process credit card payments.

Example 1;If you hired one of our technicians per day then payment should be made the same day of the service. The technician should be finished for the small project the same day of the service. Unless the project requires more work than average. In most cases more time is needed or an extra day if you don’t have the all the materials that are required to complete the job, or if the technicians need to use the power or water if there is not power or water in the home it may make the technician to stop with the job or leave because there is not power or water to complete that job. Then if the job is not finished or completed because there are problems with your house then the Requesters will pay the full day for the agreement of the amount of the service requested.

All the technicians will do their best and finish right on time.

1. Information We Collect

We collect both "Personal Information" and "Non Personal Information" about our costumers. In this policy, Personal Information is information that can be used to contact or identify you, such as your full name and email address, and information that is linked to such information.

2. When registering

When you register directly through Thehandymanexperts.com, we will collect and store the information that you provide to us directly on our online registration forms. This may include, among other information:

1. your first and last name
2. your email address
3. your home address
4. your phone number

If you register for a Service that requires you to pay for the service or pay a fee, Thehandymanexperts.com will also collect your credit card type, number, expiration date, and security code as well as your billing address for payment purposes.

3. When you are a employer

If you are a Employer, we collect and store all of the additional information that you provided us. This may include, among other information that we collect even the information of your three previous jobs.

1. details on the care you offer, including for example the type of care you provide, your availability, your location, your level of education, languages you speak, your ability to drive
2. related services you provide
3. Documents such as, Social security and number of Permanent residence.
4. your phone numbers
5. References

 

4. By telephone

Both Site Visitors and Registered Users may provide Personal Information to Thehandymanexperts.com when they contact Member, affiliatedor utilize certain Services Thehandymanexperts.commay offer by telephone. For example, if you call a Thehandymanexperts.com office to discuss any service options over the phone, we will collect and store all of the personal Information you chose to provide to us, including but not limited.

Otherwise through the Site or by telephone, email, postal mail or chat

Certain Registered Users may provide Personal Information on the Site through other Site features and offerings such as our online communications, groups and payment platforms. In some cases, Site Visitors may have the ability to provide us Personal Information through the Site, such as contact information. In addition, both Registered Users and Site Visitors may choose to provide us additional Personal Information by phone, email, postal mail, or chat. We collect and store all of the Personal Information you provide us through these channels. Moreover, if you provide information about someone other than yourself through any of these channels, you represent that you have authority to do so.

Information provided by others

5. By third parties to verify your information and representations

In order to promote the safety and integrity of the Site and Service, you authorize Thehandymanexperts.com in its Terms of Use to utilize third party service providers to use your Personal Information to scan on an ongoing basis a variety of sources, which may include, but are not limited to, national criminal databases, sex offender registries, certain media streams, terrorist watch lists, criminal and fugitive watch lists, fraud watch lists, law enforcement reports, and other data to assist us in verifying the information you provide us (such as your name, address, email address, etc.) and the representations and warranties you make in the Terms of Use and on the Site (such as representations regarding your criminal background) ("Verification Checks"). The results of any Verification Checks will be made available Thehandymanexperts.com.

6. By third parties that perform background checks for employers

For the legitimate business purpose of protecting the safety and integrity of the Site and Thehandymanexperts.com users, you authorize Thehandymanexperts.comin its Terms of Use to utilize a third party consumer reporting agency to use your Personal Information to run periodic background checks on you when you register with Thehandymanexperts.com and thereafter in connection with your continued use of our Services and/or interaction with our Site. In addition, we may provide some or all Registered Users with the option of requesting a background check be run on themselves or on Handyman Service or any other individual they are considering hiring. Any such background checks will be subject to the terms we establish for such checks on the Site pages where you may request them, the terms of this Privacy Policy and our Terms of Use. Thehandymanexperts.com may receive a copy of, or otherwise have access to, any such.  

Information you expressly authorize us to collect

We may from time to time request permission for collect Personal Information from or about you. For example, if you use a Thehandymanexperts.com mobile application, we may request permission to access information about the contacts listed in your mobile device phone book when you initiate an address book search for friends who have downloaded the application. We may also request permission to access and store your location. If you grant your permission, we will access and or store such information unless you subsequently opt out by adjusting the settings in your mobile device.

Technical and usage information 

7. Log files, IP addresses and information about your computer and mobile device

When you visit the Site, Thehandymanexperts.comreceives the internet protocol ("IP") address of your computer (or the proxy server you use to access the internet), your computer operating system and type of web browser you are using. If you are using a mobile device, Thehandymanexperts.commay also receive your mobile device id (UDID), or another unique identifier, and mobile operating system. We may correlate this information with other Personal Information we have about you. Additionally, when you visit the Thehandymanexperts.comwebsite we and any third parties we use to place ads on our Site automatically receive the URL of the webpage from which you came. If you click on an ad, we and any such third party may also receive the URL of the page you were on when you clicked the ad and the URL of the site associated with the ad that you clicked.

8. Cookies and other technologies

Like most websites, we and our service providers use cookies and tracking pixels to track Site usage and trends, evaluate the effectiveness of our ads both on and off our Site, customize your experience on the Site and improve the quality of our Services. For example, using these technologies we can determine, among other things, which pages of our Site you visit and which ads you click on. A cookie is a tiny data file that resides on your computer, mobile phone, or other device, and allows us to recognize you when you return to the Site using the same computer (or mobile device) and web browser. You can remove or block cookies using the settings in your browser, but in some cases doing so may impact your ability to use Thehandymanexperts.com. Tracking pixels do not identify individual users and the analysis of data obtained by tracking pixels is performed on an aggregate basis.

When you visit our Site or open one of our emails, we may allow authorized third parties, such as ad servers, ad agencies, ad exchanges, ad technology vendors and research firms, to place or recognize a unique cookie, pixel, and/or similar technologies on your browser in order to provide you relevant Thehandymanexperts.com advertisements as you surf the Internet. These advertisements may be targeted to you based on information these authorized third parties know or infer about you and include in the cookies placed on your browser and/or information about your Internet browsing activities gathered through your browser. If you prefer not to receive these online behavioral advertisements, you may opt-out here. In order for the opt-out to work, your browser must be set to accept third party cookies. Furthermore, if you buy a new computer or mobile device, change web browsers or delete the opt-out cookie, you will need to perform the opt-out task again. Please note that if you opt-out you may continue to receive Thehandymanexperts.comadvertisements as you surf the Internet, including contextual ads based on the content on a webpage you are visiting. However, these advertisements will not be displayed based on information contained in, or collected by, cookies or other technologies placed on your browser when you visit our Site or open our emails.

9. Social media features and widgets

Our Site includes social media features and widgets, such as the Facebook "Like" button and the Facebook "Share" button. These features may collect your IP address, the URL of the page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.

Non Personal Information

In general, we use the Non Personal Information we collect to help us improve our Services and customize the user experience, such as by providing targeted useful features and promotions based on the type of Service you seek. We also aggregate the information collected via cookies and similar technologies to use in statistical analysis to help us track trends, evaluate the effectiveness of our ads and analyze patterns in the use of Thehandymanexperts.com.

9. Connect to Thehandymanexperts.com through Facebook

If you connect to Thehandymanexperts.comthrough Facebook's API, you may elect to post certain of your activities on Thehandymanexperts.comback to your Facebook account. You will be prompted to decide whether or not to share those Thehandymanexperts.comactivities back to your Facebook account.

• Children

Thehandymanexperts.com does not knowingly collect Personal Data from children under the age of 13 -18. If you are under the age of 13-18 please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Services without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Data to Thehandymanexperts.com through the Services, please contact us, and we will endeavour to delete that information from our databases.

With third parties to send you direct mail from other companies

We do not share your personal information.

 

How We Protect Information

We have implemented industry-recognized safeguards to help protect your information from unauthorized access. These safeguards include:

• comuses strong encryption technology to protect sensitive information.
• comemploys firewalls, intrusion detection systems, and system monitoring to protect against unauthorized access of our systems.

Changes to Our Privacy Policy

Thehandymanexperts.comreserves the right to change this policy and our Terms of Service at any time. We will notify you about significant changes in the way we treat Personal Information by sending a notice to the email address registered in your contact information, or by placing a prominent notice on our Site, so that you can choose whether to continue using our Services. Significant changes will go into effect 30 days after we notify.

Contact Us If you have any questions on our Privacy Policy, you can contact us via email at This email address is being protected from spambots. You need JavaScript enabled to view it.